customer service
At WeddingShape your complete satisfaction is our mission.
This page was created to help answer all of your questions. Please read our FAQs as many of the questions we receive are answered below. If you cannot find a solution listed here, or you have a general question, please feel free to contact us customerservice@weddingshape.com.
Contact Us
- E-MAIL us at customerservice@weddingshape.com.
-
WRITE to us at:
WeddingShape.com Customer Service
PO Box 187
Trexlertown, PA 18087USA.
FAQs
- Contact Information
- How Secure is shopping online at WeddingShape.com?
- When will my order arrive?
- What are the shipping methods, shipping times and shipping costs for the WeddingShape.com book?
- Where do you add tax?
- What is your policy concerning mailing lists?
- How do I return a product?
- I have a general question or suggestion. Who can I speak to?
- I'm from the media. How can I request promotional materials or contact the author?
- Privacy Statement
- Terms of Use
How Secure is shopping online at WeddingShape.com?
You can feel confident about the protection of your credit card information when you are shopping on our site. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them. Click on the image below for more information on our secure shopping.
When will my order arrive?
You should receive your order in about two weeks. If you've already waited this long, please click here.
What are the shipping methods, shipping times and shipping costs for the WeddingShape book?
US Standard Mail: Please allow two weeks for delivery.
Where do you add tax?
6% sales tax is added to all orders delivered in PA. Federal tax is added to all orders delivered in Canada. We display this tax as GST (Goods and Services Tax).
What is your policy concerning mailing lists?
We will always honor your privacy. Please click here for our full privacy policy.
How do I return a product?
Your satisfaction is 100% guaranteed with all WeddingShape products. If, for any reason, you are dissatisfied with your book, you can return it within 28 days from the purchase date. Just write to us at WeddingShape Returns, PO Box 187, Trexlertown, PA 18087; to obtain important return information you’ll need to include within the package. This will assure a prompt refund.
I have a general question or suggestion. Who can I speak to?
Send an email to Lauren, our Customer Service Specialist, at customerservice@weddingshape.com and you’ll receive a response within 48 hours or less.
I'm from the media. How can I request promotional materials or contact the author
For press releases, author contact information, and helpful media resources, please click here to browse our media page.